Patient Information

PoliciesWe aim to provide the highest possible standard of care to our patients. We aim to comply with all regional and national care standards. Please find below a list of patient information documents and policies. If you can't find what you're looking for, please contact us.

Patient information and policy documents:

At a glance - our key policies summarised

Accessing my medical records policy and request form

Abuse against staff

Alternatives to A&E

Care Quality Commission Information

Care Quality Commission Certificate of Registration

Carers Protocol




Consent form

Complaints Leaflet for Patients

Data Protection

Data provision notice

Dignity and Respect

Electronic Prescribing

Email policy

Equality and Diversity

Freedom of Information and Access to Medical Records

How the NHS and Care Services use your data

Online Access Patient Information Leaflet

Online Access Patient Application/Consent Form

Online Access Parent Consent Form

Online Access Proxy Consent Form

Practice Booklet

Private Fees

Private fees information for patients

Self Care Forum Fact Sheets for Patients

Smoke-free Policy

Statement of Purpose

Summary Care Record - Information for Patients


GDPR Privacy Notices

Privacy Notice Research

Privacy Notice for Payments

Privacy Notice for Direct Care

Privacy Notice Care Quality Commission

Privacy Notice Public Health

Privacy Notice for Summary Care Record

Privacy Notice Emergencies

Privacy Notice for National Screening Programmes

Privacy Notice for NHS Digital

Privacy Notice for Risk Stratification

Privacy Notice for Safeguarding